PRIVACY POLICY

General

Splitfast Pty Ltd ACN 627 997 022 and its related entities (referred to in this document as 'we', 'us' or 'our') recognises that your privacy is very important and we are committed to protecting the personal information we collect from you. The Privacy Act 1988 (Cth) ('Privacy Act'), and the Australian Privacy Principles ('APP') govern the way in which we manage your personal information and this policy sets out how we collect, use, disclose and otherwise manage personal information about you, if required.

By using our website at splitfast.com, our mobile applications (SplitFast Timing and SplitFast Field Events, collectively referred to as 'Applications'), and associated social media platforms ('Site'), you consent to this Privacy Policy.

Types of information collected

We may collect and hold personal information about you, that is, information that can identify you, and is relevant to providing you with the services or products you are seeking. This can include your name, date of birth, contact details (including address, email address, phone number), financial information (such as credit card or bank account numbers) and information about how you use our products and services.

For our mobile Applications specifically:

• Athlete information including names, performance data, and event results
• Training session data and timing information
• Device information and usage analytics
• Location data (only if location services are enabled)

Local Data Storage: Most data collected through our Applications is stored locally on your device and is not transmitted to or accessible by SplitFast. This includes athlete performance data, event results, training records, and personal information entered into the Applications. You retain full control over this locally stored data.

This is not an exhaustive list. We may need to collect additional information about you from time to time to provide products or services to you.

You might also need to provide us with personal information about other individuals (e.g. athletes you are coaching or timing). If so, we rely on you to inform those individuals that you are providing their personal information to us and to advise them about this policy.

Purpose of collection

The type of personal information that we collect and hold about you depends on your interaction with us. Generally, we will collect, use and hold your personal information for the purposes of:

• Providing products or services to you or someone else you know
• Processing and managing athletic timing and field event data
• Enabling app functionality and user experience improvements
• Providing customer support and technical assistance
• Complying with legal obligations
• Improving our Applications and developing new features

Method of collection

Personal information will generally be collected directly from you through your use of our Applications and may be collected through your use of our Site or by email. We may also collect information other than directly from you where it is unreasonable or impractical to not do so, for example:

• From third parties such as our related entities, business partners, or your representatives
• From publicly available sources of information
• From our records of how you use our services
• From the third parties we list in the section of this policy with the heading 'Use and disclosure'

We will usually notify you in advance when we indirectly collect information, or where that is not possible, as soon as reasonably practicable after the information has been collected.

If you choose not to provide certain information about you, we may not be able to provide you with the products or services you require, or the level of service on which we pride ourselves.

If the personal information you provide to us is incomplete or inaccurate, we may be unable to provide you, or someone else you know, with the products or services you, or they, are seeking.

Mobile Application Permissions

Our Applications may request access to certain device features and information:

• Storage Access: To save and retrieve locally stored data including athlete information, timing results, and event data
• Camera Access: To capture photos or scan QR codes (if applicable)
• Location Services: To provide location-based features (optional and only with your consent)
• Network Access: For app updates and optional cloud synchronization features

You can control these permissions through your device settings at any time. Revoking permissions may limit certain app functionality but will not prevent basic app operation.

Internet users

If you access our Site, we may collect additional personal information about you in the form of your IP address and domain name.

Our Site uses cookies. The main purpose of cookies is to identify users and to prepare customised web pages for them. Cookies do not identify you personally, but they may link back to a database record about you. We use cookies to monitor usage of our Site and to create a personal record of when you visit our Site and what pages you view so that we may serve you more effectively.

Our Site may contain links to other Sites. We are not responsible for the privacy practices of linked websites and linked websites are not subject to our privacy policies and procedures.

Third-Party Services

Our Applications may use third-party services for:

• Analytics and usage statistics (anonymized data only)
• Crash reporting and error analysis
• App performance monitoring

These services may collect limited technical information about your device and app usage. We ensure that any third-party services we use comply with applicable privacy laws and our privacy standards.

Use and disclosure

Generally, we only use or disclose personal information about you for the purposes for which it was collected (as set out above) or for purposes which are directly related to one or more of our functions and activities. We may disclose personal information about you to:

• Third party product or service providers, where required by law
• Our related entities and business partners for the purposes outlined in this policy
• Law enforcement agencies or government bodies where required by law
• Professional advisors including lawyers, accountants, and auditors

Important: Data stored locally on your device through our Applications remains under your control and is not automatically shared with us or third parties.

We are not likely to disclose your personal information overseas, except as permitted by the Privacy Act, unless we otherwise advise you in writing.

How we use your information for Direct Marketing

We may also use your information so that we, our related entities, and other business partners can promote and market products, services and special offers that we think will be of interest to you (which may include products, services and offers provided by a third party). This marketing may be carried out in a variety of ways (including by email, SMS/MMS, or social media) and may continue after you cease acquiring any products or services from us until you opt-out by contacting us using the contact details set out in the Contact section of this policy.

How we hold your personal information

The security of your personal information is of paramount importance to us. We store your personal information in different ways, including in paper and in electronic form.

Local Device Storage: Data stored locally on your device through our Applications is protected by your device's security measures. We recommend using device lock screens, encryption, and other security features provided by your device manufacturer.

Data Transmission: When personal information is transmitted from our Applications, it is encrypted using industry-standard security protocols.

Any bank or credit card details you provide and that we store will be encrypted, and any tax invoices we issue to you will not display your full bank or credit card details. The security of your personal information is important to us. We take all reasonable measures to ensure that your personal information is stored safely to protect it from misuse, loss, interference, unauthorised access, modification or disclosure.

If we no longer need your personal information for the purposes for which it was collected or for purposes which are directly related to one or more of our functions and activities, we will take reasonable steps to securely destroy it or permanently remove all identifying features from that information. This obligation is subject to any legal requirement or Court order to retain the information.

Data Export and Deletion

For data stored locally on your device through our Applications:

• You can export your data at any time using the export features within the Applications
• You can delete data by removing it within the Applications or by uninstalling the Applications
• Uninstalling the Applications will permanently remove all locally stored data

Data breach notification

We accept our obligation to keep personal information safe. Should personal data systems be breached or data is misused or lost, then we will take all reasonable and practicable means to contact individuals whose personal information is involved. We will advise such individuals of the extent of the data breach (if known) and advise individuals of the most appropriate means of regaining control of their personal information. If appropriate, we will also report any eligible data breach to the Office of the Australian Information Commissioner in accordance with the Privacy Act.

How you can access your personal information

You may access the personal information we hold about you, upon making a written request. We will respond to your request within a reasonable period. We take all reasonable steps to ensure that the personal information we hold, use and disclose is accurate, complete and up to date.

For locally stored data: You can access all data stored locally on your device directly through our Applications at any time.

We may decline a request for access to personal information in circumstances prescribed by the Privacy Act, and if we do, we will give you a written notice that sets out the reasons for the refusal (unless it would be unreasonable to provide those reasons).

If, upon receiving access to your personal information or at any other time, you believe the personal information we hold about you is inaccurate, incomplete or out of date, please notify us immediately. We will take reasonable steps to correct the information so that it is accurate, complete and up to date.

If we refuse to correct your personal information, we will give you a written notice that sets out our reasons for our refusal (unless it would be unreasonable to provide those reasons), including details of the mechanisms available to you to make a complaint.

If you wish to access any of your personal information that we hold or would like to correct any errors in that information, please contact us using the contact details set out in the Contact section of this policy, so that we can consider and respond to your request. We may apply an administrative charge for providing access to your personal information in response to a request.

Transfer of personal information

If you are located outside of Australia, you acknowledge and understand that your personal information will be transferred, processed and stored in Australia in accordance with this privacy policy.

When we disclose personal information in accordance with this privacy policy, it may be accessed from, transferred to, and/or stored outside the country in which you are located. The privacy laws in that country may be of a lower standard than those in your own country. We will use our best endeavours to safeguard your personal information in accordance with this privacy policy.

Children's Privacy

Our Applications are not intended for use by children under the age of 18 without parental or guardian consent. If you are under 18, please ensure your parent or guardian has reviewed and consented to this privacy policy before using our Applications.

Complaints

You may use the contact details below to notify us of any privacy complaint you have against us, including if you think that we have failed to comply with the APP or any binding APP code that has been registered under the Privacy Act. We are committed to acknowledging your complaint in a prompt manner and will give you an estimated timeframe for when we will respond to your complaint. We will take reasonable steps to investigate the complaint and respond to you.

If you are unhappy with the way that we handle your complaint you may make your complaint to the Office of the Australian Information Commissioner ('OAIC') or, if you are located outside of Australia, the body responsible for administering the privacy laws in your country. The details of the OAIC are as follows:

Telephone: 1300 363 992 Email: enquiries@oaic.gov.au OAIC complaints page: http://www.oaic.gov.au/privacy/privacy-complaints

Contact

If you have any queries or concerns about our privacy policy or the way we handle your personal information, please contact our privacy officer at: legal@splitfast.com

Changes to our privacy and information handling practices

This privacy policy is subject to change at any time. Please check our privacy policy on our Site regularly for any changes. We will notify users of our Applications of significant changes through app updates or notifications where practical.

More information

For more information about privacy in general, you can visit the OAIC website at www.oaic.gov.au.