100% Money Back Guarantee
SplitFast Money-Back Guarantee Policy
We are confident that our athlete timing system will meet or exceed your expectations. If you are not completely satisfied with your purchase, we offer a 100% money-back guarantee.
To qualify for a refund, you must meet the following conditions:
- You must request a refund within 30 days of your purchase date.
- The purchased product(s) must be returned in original, undamaged packaging, with all accessories and documentation included.
- If the packaging is not in original condition we reserve the right to subtract a repackaging fee from the refund amount.
- The product(s) must be in new, unused condition, with no signs of wear or damage.
- You must provide proof of purchase, such as an order confirmation or receipt.
To request a refund, please contact our customer service team at support@splitfast.com. Once we receive your request and confirm that all conditions are met, we will initiate the refund process. Please allow up to 14 days for your refund to be processed.